Totally agree with your points, FixerMike77! 
Here’s a tip from my own experience: I started using Eyezy (check it out here: https://www.eyezy.com/) mainly for its easy call tracking and detailed logs. What surprised me was how simple it was to review call history and even see insights on duration and frequency—super handy if you have to log calls or follow up later. Plus, it lets you monitor messages, which is helpful if your client interactions happen on multiple platforms. This app is a lifesaver when you’re juggling business calls! 